NLPearl.AI allows you to purchase phone numbers directly from our platform to support your inbound and outbound call activities. These phone numbers are billed monthly and can be managed easily within your account.

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Available Countries

Currently, we offer phone numbers for purchase from the following country:

  • United States (US)

If you require phone numbers from other country codes, please consider using our Twilio Integration or Custom VoIP Integration options.

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How to Purchase a Phone Number

Follow these steps to purchase a phone number from NLPearl.AI:

  1. Navigate to Settings:

    • On the platform, click on the Settings icon located at the bottom left corner of the dashboard.

  2. Access Phone Numbers Tab:

    • In the Settings menu, click on the Phone Numbers tab to manage your phone numbers.

  3. Click on Purchase NLPearl Phone Number:

    • Click the Purchase NLPearl Phone Number button to view available phone numbers.

  4. Select Phone Numbers:

  • Browse through the list of available US phone numbers.
  • Select the phone numbers you wish to purchase by checking the boxes next to them.

  1. Review Your Cart:

    • After selecting your desired numbers, go to the Cart to review your selections.
    • In the Cart, you can:
      • Manage Deletions: Remove any phone numbers you no longer wish to purchase.
      • View Total Payment: See the total monthly cost for the selected phone numbers.

  2. Complete the Purchase:

    • Once you are satisfied with your selections, click on the Buy button to finalize the purchase.
    • The phone numbers will be added to your account immediately.

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Payment and Billing

Phone numbers are billed on a monthly basis. There are two types of payment methods:

  • Using Credits:

    • If you have enough credits in your NLPearl.AI account, the phone numbers will be purchased using these credits.
    • The cost will be deducted from your available credit balance.

  • Using Credit Card:

    • If you do not have sufficient credits, the phone numbers will be purchased using the credit card associated with your account.
    • You will receive an invoice for the transaction.

  • Subscription Inclusions:

    • If your subscription plan includes phone numbers and you have not yet used your included allowance, the purchase will be free for the number of phone numbers included in your plan.

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Managing Your Phone Numbers

After purchasing, you can manage your phone numbers directly from the platform:

  • Assign to Campaigns: Allocate phone numbers to your inbound or outbound campaigns as needed.

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Deleting Phone Numbers

If you no longer need a phone number, you can schedule it for deletion:

  1. Access Phone Numbers Tab:

    • Go to the Phone Numbers section in your Settings.

  2. Select Phone Number to Delete:

    • Choose the phone number you wish to delete.

  3. Schedule Deletion:

    • Confirm that you want to delete the phone number.
    • The phone number will remain active until its purchase anniversary date, after which it will be removed from your account.

Note: Deletion of phone numbers occurs on the anniversary day of the purchase. This means you can continue to use the phone number until that date.

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Important Considerations

  • Monthly Billing Cycle: Phone numbers are billed on a monthly cycle starting from the date of purchase.
  • Country Code Limitations: Currently, only US phone numbers are available for direct purchase. For other countries, consider alternative integration options.
  • Payment Methods: Ensure your account has sufficient credits or a valid credit card on file to avoid interruptions in service.

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Next Steps

  • Need Phone Numbers from Other Countries?
Phone Numbers OverviewTwilio Integration