Settings
Account Security Settings
Customizing Your Session Timeout
You can configure how long a session remains active before the user is automatically logged out due to inactivity. This helps protect your account if you forget to log out — especially when using a shared or public device. On our platform, you can set the session timeout duration in minutes, with a minimum of 30 minutes and a maximum of 3 days. To adjust this setting, go to the Advanced section and open the Security tab.
Setting Up Two-Factor Authentication (2FA)
Two-Factor Authentication (2FA) adds an additional step to the login process to strengthen your account’s security. Instead of relying solely on your password — which could be guessed, leaked, or stolen — 2FA requires a second form of verification that only you should have access to. Typically, this second factor is a temporary code generated by a mobile app like Google Authenticator. Alternatively, you can receive the code by SMS or email, depending on your preferences and the contact details you provided during signup. Even if someone knows your password, they won’t be able to access your account without that second code. That’s why 2FA is a simple and highly effective way to safeguard your data. In this guide, we’ll show you exactly how to activate and use Two-Factor Authentication on our platform.How to Set Up 2FA on the Platform
1
Log into your account.
2
Access Settings and Go to Security:
Click on your profile icon located at the bottom-left corner of the sidebar (marked as 1 in the image).Then, in the top navigation bar, click on the Advanced tab (marked as 2).In the left-hand menu, under Advanced, select Platform Security, then go to the Security tab.
3
Locate the 2FA Box
Find the section labeled Two-Factor Authentication.
Click on Set Up Authentificator.
Click on Set Up Authentificator.
4
Install an Authenticator App
If you haven’t already, download an app like Google Authenticator on your mobile device.
5
Scan the QR Code
Open the authenticator app.
Tap the + icon and select Scan a QR Code.
Use your camera to scan the QR code displayed on the platform.
Tap the + icon and select Scan a QR Code.
6
Enter the Verification Code
Your app will generate a 6-digit code that refreshes every few seconds.
Enter this code on the platform to validate and finalize the setup.
Enter this code on the platform to validate and finalize the setup.
7
Final Confirmation
Once verified, 2FA will be enabled.
You can toggle 2FA on or off at any time in this section. When active, you will be required to enter a verification code at each login.
You can toggle 2FA on or off at any time in this section. When active, you will be required to enter a verification code at each login.
After Activation: How 2FA Works
- Every time you log into your account, you will be prompted to enter a verification code.
- You can retrieve this code from your authenticator app.
- Alternatively, you can receive the code via SMS, depending on the method you have set up.
