1. Sign Up
Create your account at platform.nlpearl.ai. You’ll get complimentary minutes to test calls - no subscription required to start.
2. Create Your Agent with PearlVibe
PearlVibe is how you build your AI agents - voice or text. Describe what you need in a single prompt - PearlVibe generates the agent’s personality, conversation flow, knowledge base, and connected actions.
Write your prompt
Review and refine
Hospitality - Hotel Concierge
Hospitality - Hotel Concierge
Healthcare - Appointment Scheduling
Healthcare - Appointment Scheduling
E-commerce & Retail - Cart Recovery & Support
E-commerce & Retail - Cart Recovery & Support
Legal - Client Intake & Consultation
Legal - Client Intake & Consultation
Utilities - Service & Outage Support
Utilities - Service & Outage Support
Education - Admissions & Enrollment
Education - Admissions & Enrollment
Telecommunications - Tech Support & Billing
Telecommunications - Tech Support & Billing
Call Center - Multi-Purpose Support
Call Center - Multi-Purpose Support
Insurance - Claims Intake
Insurance - Claims Intake
Debt Management - Payment Recovery
Debt Management - Payment Recovery
Real Estate - Lead Qualification
Real Estate - Lead Qualification
Government - Citizen Services
Government - Citizen Services
Airlines - Passenger Support
Airlines - Passenger Support
Survey & Polling - Automated Research
Survey & Polling - Automated Research
PearlVibe Documentation
3. Test Your Agent
Once your agent is ready, run test calls directly from the platform to hear how it sounds, verify the conversation flow, and confirm that actions (API calls, transfers, emails) fire correctly.
4. Tweak and Optimize
Based on your test calls:- Adjust the conversation flow - refine how the agent responds to edge cases or unexpected inputs.
- Configure variables - make sure data collection (names, emails, IDs) works as expected. See Variables.
- Set up actions - connect API calls, call transfers, email or SMS triggers. See API Node.
5. Publish Your Agent
When you’re satisfied with the agent’s performance, publish it. This locks in your configuration and makes the agent available for live campaigns.6. Connect a Phone Number
Assign a phone number to your agent. All plans include at least one US number. You can purchase additional numbers or port existing ones from the Phone Numbers settings.7. Go Live
Launch your campaign:- Inbound - Route incoming calls to your agent. See Inbound.
- Outbound - Upload contacts and let your agent initiate calls. See Outbound.
Billing & Credits
Once you subscribe to a plan, you get access to agents, phone numbers, and call minutes. Each call minute is deducted from your plan’s included minutes - once exhausted, your credits are used.

