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Billing cover
Billing cover

Billing Management

The Billing page is your central place to manage everything related to payments on NLPearl.AI. From here you can choose or change your subscription plan, manage your payment methods, view and download invoices, and configure auto-recharge to keep your activities running without interruption.
Billing changes are managed directly on the platform. Make sure you have the right permissions on your workspace to update subscriptions or payment methods.

Subscription Management

From the Billing page, you can select the subscription plan that best fits your needs, or change your current one at any time.

Upgrading

Upgrades take effect immediately, giving you access to additional features and resources right away.

Downgrading

Downgrades take effect at the end of your current billing period, on the anniversary date of your current plan.

Payment Methods

Enter and manage your credit card details directly from the Billing page. Keeping a valid payment method on file ensures your payments are processed smoothly and your subscription stays active.
Payment method on the Billing page
You can update or replace your card at any time. The new payment method is used for your next charge.

Invoices

Access your full billing history from the Billing page. Every invoice is available to view and download for your records and accounting needs.
Invoices list on the Billing page

Credits

Credits fund your activities on NLPearl.AI. From the Credits tab of the Subscription & Payment page, you can top up your balance in two ways: buy credits instantly, or set up auto-recharge so your balance is replenished automatically.

Buy credits instantly

Purchase a credit amount that is added to your balance immediately. Use this for a one-time top-up or to get started right away.
Buy credits instantly on the Subscription & Payment page

Auto-recharge

Auto-recharge keeps your balance topped up automatically so your activities never stop because of an insufficient balance.
1

Enable auto-recharge

Turn on auto-recharge from the Credits tab.
2

Set your threshold

Define the balance level that triggers a recharge.
3

Set your target balance

Choose the amount your balance is recharged to whenever it falls below the threshold.
Auto-recharge settings on the Subscription & Payment page
We strongly recommend enabling auto-recharge. Without it, your calls and conversations stop as soon as your balance runs out.

Next steps

Subscription Plans

Compare the different subscription plans and choose the best one for your needs.

Payout

Learn how payouts work and how to manage your earnings on the platform.