Actions
Overview
Actions
Overview
NLPearl.AI provides a range of actions that can be performed by your Pearl both during and after calls. These actions are designed to automate tasks, improve efficiency, and enhance customer interactions.
Call Actions
In call actions are tasks that Pearl can perform during the conversation. Here are some examples:
- Book a Meeting: Pearl can automatically schedule a meeting with the prospect and add it to your calendar.
- Transfer a Call: Pearl can transfer the call to another agent or department.
- Send an SMS: Pearl can send an SMS to the prospect during the call.
- Send an Email: Pearl can send an email to the prospect during the call.
- API Integration: Seamlessly connect your agent with any API to retrieve information or perform actions through any available API.
- Take a Message: If the prospect wants to leave a message, Pearl can take the message and send it to your email.
Create Pearl
Learn how to create and configure a Pearl to perform these actions.
Contact Support
Get in touch with our support team to request additional actions.
Expanding Action Capabilities
The list of available actions is continuously growing. If you have a specific action that is not currently provided by Pearl, you can contact our support team to request it. We are committed to enhancing Pearl’s capabilities to meet your needs.