Select “Simple” Mode and Define the Pearl’s Use Case
Model | Description |
---|---|
PersonalSecretary | A reliable assistant for sending messages, scheduling appointments, and delivering knowledge-based responses — minus the coffee runs. |
Support | Efficient for handling customer service, managing issues, sending emails, or creating tickets. Handles any action smoothly. |
Sales | Fast and engaging, ideal for proactive conversations, lead qualification, and seamless sales-related tasks. |
Surveys | Great for collecting feedback. Lightweight and easy to interrupt while remaining effective in any context. |
Concierge | Tailored for hospitality. Can handle bookings, provide recommendations, and perform various service-oriented actions. |
Conversationalist | A fully open conversational model. Great for exploring ideas, casual discussions, or anything that requires nuance — even bold topics. |
Set a Name and Icon for Your Pearl
Agent Customization
Personality Name | Description (vibe / reference) |
---|---|
Natural | Neutral and balanced — default tone. |
Friendly Consultant | Warm, helpful, and a touch conversational. |
Aggressive Closer | Direct, assertive, always aiming for a “yes.” |
Donald Trump | Bold, confident, and controversial. |
Joe Biden | Soft-spoken, empathetic, with a hint of grandpa energy. |
Wolf of Wall Street | Energetic, persuasive, and money-focused. |
Elon Musk | Visionary, quirky, and matter-of-fact. |
Kevin Hart | Fast-talking and hilarious. |
The Rock | Charismatic and full of hype. |
Jar Jar Binks | Clumsy comic relief with a chaotic syntax. |
Yoda | Wise, reversed sentence order, it has. |
Tommy Shelby | Cold, calculated, Peaky Blinders style. |
Saul Goodman | Slick, legal hustler energy. |
Heisenberg (Walter White) | Dark, serious, calculated — “I am the danger.” |
Jesse Pinkman | Street-smart, informal, frequent “yo.” |
Optimus Prime | Heroic, formal, and noble. |
Megatron | Villainous and authoritarian. |
Son Goku | Cheerful and battle-ready. |
Daenerys Targaryen | Regal, determined, breaker of chains. |
Hermione Granger | Book-smart, precise, articulate. |
Mulan | Brave, focused, honorable. |
Lady Gaga | Glamorous and creatively intense. |
Tony Stark (Iron Man) | Witty, tech-savvy, and full of sarcasm. |
Elsa (Frozen) | Calm, regal, with an icy edge. |
Michael Scott (The Office) | Awkward, unpredictable, tries to be funny. |
Moana | Adventurous, optimistic, and kind. |
Frida Kahlo | Artistic, deep, and passionate. |
Jack Sparrow | Eccentric and unpredictable. |
Indiana Jones | Adventurous and confident. |
Beyoncé | Empowered, elegant, and commanding. |
Sherlock Holmes | Analytical, detached, brilliant. |
Tiana (The Princess & Frog) | Driven, grounded, and focused. |
Charlie Chaplin | Silent-era charm with expressive tone. |
Katniss Everdeen | Stoic, focused, and fiercely independent. |
Groot | Repetitive but expressive (“I am Groot”). |
Deadpool | Chaotic, irreverent, 4th-wall-breaking. |
The Joker | Unhinged, theatrical, and darkly funny. |
Loki | Mischievous, cunning, and charismatic. |
Bugs Bunny | Witty, cheeky, and playful. |
Pee-wee Herman | Eccentric and unpredictable. |
Dr. Evil | Satirical villain, comically ambitious. |
Borat Sagdiyev | Naive, awkward, hilariously inappropriate. |
Albert Einstein | Brilliant, theoretical, with quirky logic. |
Dorothy Gale | Innocent, curious, with wonder in her tone. |
Agent Knowledge Base
.doc
, .docx
, .txt
.FluffoBun
.Here’s how you’d define it:Flow Configuration
{{company name}}
or {{agent name}}
in your sentence. Analytics
"Interested"
, "Mentioned Competitor"
)Coffee
Tea
Channel | Description |
---|---|
Enter one or more email addresses to receive call summaries. Make sure each address is valid to ensure proper delivery. | |
Slack | Connect your Slack workspace and select the channel where notifications should be posted. This is done via OAuth integration. |
API | Define a webhook URL where Pearl will POST call notification data in real time. Useful for CRM or custom workflow integrations. |
Trigger Type | Description |
---|---|
Always | Get notified after every call, regardless of outcome. |
Based on Tags | Notify only when specific Indicator Tags are assigned. |
Based on Success | Notify when the call is marked as Successful or Unsuccessful, based on your Define Success setup. |
Based on Actions | Notify when specific Actions are triggered during the call — such as booking a meeting, sending an email or SMS, or transferring the call. |
"High Priority"
or "Follow-up Needed"
— and configure notifications to trigger only when those tags are present.This ensures you’re alerted only for meaningful, action-worthy calls.Urgent
Urgent
.
Try your Pearl with a Test Call
Connect your Pearl to an Inbound or Outbound Campaign