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Welcome to NLPearl.AI

Explore Our Technologies

Getting Started

Dive Deeper

Stay Informed

Welcome to NLPearl.AI - Revolutionizing Telecommunications with Conversational AI

Introduction

NLPearl Documentation

Explore the comprehensive capabilities of NLPearl.AI, revolutionizing telecommunications with advanced conversational AI.

Overview

Welcome to NLPearl! We're excited to have you onboard. This guide will walk you through the steps from registration to utilizing the full potential of our platform, including creating Pearls, managing activities, and understanding our billing system.

First it is important to understand that the process of creating your phone agent is divided into two parts: the first part involves creating and customizing your Pearl for personalized conversational flows in NLPearl.AI, and the second part focuses on setting up your inbound or outbound campaign that will utilize your Pearl. Let’s start by explaining and detail the first part of this process.

Simple Pearl

Advanced Pearl

Variables

At NLPearl, we offer a wide variety of languages and accents to cater to a global audience. You can configure your Pearl to handle conversations in multiple languages, providing a seamless and personalized experience for your users.

Voices and Languages

All you need to know about Post-Call in NLPearl

Post-Call

Learn how to set up Inbound Activities using your created Pearl to handle incoming calls effectively.

Inbound

Learn how to set up and manage Outbound Campaigns using NLPearl.AI to handle outbound calls effectively.

Outbound

Discover how to leverage the API for dynamic outbound activities, offering direct control over call operations and lead management.

Outbound/API

NLPearl provides detailed analytics for every campaign, helping you track performance, understand Pearl's activity, and optimize your strategy in real time.

Call Analytics

Learn how to purchase and manage agents in NLPearl.AI to optimize your inbound and outbound call activities.

Agents

Learn how to manage your billing settings, subscriptions, and invoices on the NLPearl.AI platform.

Billing

Get started with the NLPearl.AI API by following these simple steps to set up your subscription, API secret key, and authentication.

Quick Start

Learn how to use the NLPearl Python wrapper to interact with the NLPearl API effortlessly.

Python Wrapper

Learn how to authenticate your API requests using your Account ID and API secret key.

API Authorization

Get Account

Retrieves all the informations about a call

Get Call

Resets stored memory associated with a specific customer's phone number for a given Pearl.

Reset Customer Memory

Get Inbounds

Get Inbound

Returns the number of active calls currently in progress and in queue for the specified inbound ID.

Get Inbound Ongoing Calls

Set Activity State

Retrieves the calls within a specific date range of inbound

Search Calls

Retrieves analytics data for a specific inbound campaign within a given date range.

Get Analytics

Get Outbounds

Get Outbound

Retrieves details of a specific lead within a outbound

Get Lead

Retrieves details of a specific lead within an outbound

Get Lead via External ID

Retrieves details of a specific lead within an outbound via phone number

Get Lead via Phone Number

Fetches detailed information about a specific API request identified by its unique requestId.

Get Call Request

Retrieves analytics data for a specific outbound campaign within a given date range.

Activates or deactivates a specified outbound

Retrieves the calls within a specific date range for a given outbound

Retrieves the leads associated with a specific outbound

Search Leads

Initiates an outbound phone call associated with the specified outbound ID. The request body must contain the necessary details for making the call. Once initiated, the call will be routed to the first available agent.

Make Call

Fetches a list of API call requests associated with a specific outbound identifier. The search criteria, such as filters or pagination options, should be provided in the request body.

Search Call Requests

Add Lead

Deletes one or more leads associated with a specific outbound campaign.

Delete Leads

Delete leads Via External

Platform

API Reference

Support

NLPearl.AI provides a range of actions that can be performed by your Pearl both during and after calls. These actions are designed to automate tasks, improve efficiency, and enhance customer interactions.

Learn how to use the Transfer Call action in NLPearl.AI to seamlessly redirect calls during a conversation.

Transfer Call

Learn how to configure the "Send An Email" action within a Pearl, allowing your AI agent to send emails during a conversation.

Send An Email

Learn how to configure the "Send SMS" action within a Pearl, allowing your AI agent to send SMS messages during a conversation.

Send SMS

Configure the “API” action in SimplePearl and AdvancedPearl to fetch or update data during a live conversation.

API Action

Learn why phone numbers are essential for activities on NLPearl.AI and the available options for purchasing and integrating them.

Phone Numbers Overview

Learn how to purchase phone numbers directly from the NLPearl.AI platform.

NLPearl Phone Numbers

Learn how to integrate your Twilio account with NLPearl.AI and use your Twilio phone numbers.

Twilio Integration

Learn how to integrate your own VoIP service with NLPearl.AI.

General

Pearl

Activities

Settings

Introduction

Welcome to NLPearl.AI

Explore Our Technologies

Overview

Create Your Pearl

Getting Started

API Quick Start

Advanced Pearl

Dive Deeper

Actions

Calls & Analytics

Stay Informed

Join Our LinkedIn Community

General

Pearl

Activities

Settings

​Welcome to NLPearl.AI

​Explore Our Technologies

Overview

Create Your Pearl

​Getting Started

API Quick Start

Advanced Pearl

​Dive Deeper

Actions

Calls & Analytics

​Stay Informed

Join Our LinkedIn Community

Welcome to NLPearl.AI

Explore Our Technologies

Getting Started

Dive Deeper

Stay Informed