Authorizations
Specify the authorization token.
For more information, check out the Authorization Guide.
Path Parameters
The unique identifier of the outbound campaign.
The unique identifier of the lead to update.
Body
The updated lead information.
Represents the data used to update an existing lead in an outbound campaign. All fields are optional; only the provided values will be updated.
The updated phone number of the lead.
If provided, it will replace the existing phone number.
An updated external identifier for the lead.
This can be used to link the lead with external systems.
Optional time zone identifier for the lead.
If set, this overrides the default time zone configured on the outbound.
For accepted values, refer to the Windows Time Zones list.
Example: "Pacific Standard Time"
, "Türkiye Standard Time"
.
A dictionary containing additional lead information.
These values can be used in the Pearl's "Opening Sentence" or "Flow Script".
The key
is the variable ID and the value
is its value.
See Variables for more details.
Example: { "email": "joe@gmail.com", "carLicense": "90-929-82" }
The new status to assign to the lead.
This can be used to update the lead's progression or interaction result.
For example, if you want the outbound campaign to stop calling this lead, you can set the status to Completed
.
Or, if the lead already converted successfully in an external CRM, you can mark it directly as Success
.
1 - New
10 - NeedRetry
100 - Success
110 - NotSuccessfull
130 - Completed
Response
The updated lead is returned.
The unique identifier of the lead, represented as an ObjectId.
The identifier for the lead from an external system, such as a CRM.
The phone number of the lead.
The time zone of the lead, represented as a float (e.g., -5.0 for EST).
The Status of the lead is the status of the last conversation.
To determine the definition of 'Success' or 'Not Successful,' please refer to the Create a Pearl page at step 4.
1 - New
10 - NeedRetry
20 - InCallQueue
30 - WrongCountryCode
40 - OnCall
70 - VoiceMailLeft
100 - Success
110 - NotSuccessfull
130 - Completed
150 - Unreachable
500 - Error
The date and time when the lead was created.
The list of the ID's of all the calls this lead has received.
A dictionary containing additional information about the call.
It is used as variables that you can use in "Opening Sentence" or "Flow Script" when you create a Pearl on the platform.
The keys represent the field names, and the values contain the corresponding data.
This information can be used to personalize the conversation or manage lead-specific details.
This parameter is optional.
see Variables for more information.
Here is an exemple of the json to send:
{ "email" : "joe@gmail.com", "address": "3 Abbey Road UK" , "carLicense" : "90-929-82" }
A dictionary containing all the information collected about the lead during the call.
These values are the result of the conversation and reflect the answers or actions taken by the lead.
The key
represents the ID of the variable configured on the platform,
and the value
corresponds to the collected data.
This information can be used to understand user intent, track specific responses, or power further automation.
For more details on how variables work, see Variables.
Here is an example of the JSON format:
{ "confirmBooking": true, "dropOffLocation": "Orly Airport", "rideTime": "Friday at 12:00", "userIntent": "Book a taxi to the airport" }