Make Call
Initiates an outbound phone call associated with the specified outbound ID. The request body must contain the necessary details for making the call. Once initiated, the call will be routed to the first available agent.
Authorizations
Specify the authorization token.
For more information, check out the Authorization Guide.
Path Parameters
The unique identifier of the outbound campaign for which the call is being initiated.
Body
Defines the request structure for making an outbound call.
1A dictionary containing additional information about the call. It is used as variables that you can use in "Opening Sentence" or "Flow Script" when you create a Pearl on the platform. The keys represent the field names, and the values contain the corresponding data. This information can be used to personalize the conversation or manage lead-specific details.
This parameter is optional.
see Variables for more information.
Here is an exemple of the json to send:
{ "firstname" : "joe", "lastName": "Martin" , "carLicense" : "90-929-82" }
Response
Defines the result structure for an outbound call operation.
The unique identifier for the call. This ID can be used to track or reference the specific call.
The phone number from which the call was made. This is the originating number used in the outbound call.
The phone number to which the call was made. This is the destination number that was dialed.
The position of the call in the queue if the call is placed in a waiting queue.