> ## Documentation Index
> Fetch the complete documentation index at: https://developers.nlpearl.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Customization

In this step, you can customize your voice agent's identity and behavior by setting its **name**, **language**, **voice**, **personality**, and **timezone**.

<Card>
  **Agent Names, Languages & Voices**

  To define your agent's identity:

  * **<span style={{ color: '#f87171', fontWeight: 600 }}>(1)</span> Agent Name** – Give your agent a name (e.g., *Joa*, *Victoria*). This name helps humanize the interaction and reflect your brand identity.
  * **<span style={{ color: '#f87171', fontWeight: 600 }}>(2)</span> Language** – Select the default language your agent will speak. This ensures accurate pronunciation and localized expressions.
  * **<span style={{ color: '#f87171', fontWeight: 600 }}>(3)</span> Voice** – Choose the voice that will represent your agent. You can preview voices and select the one that fits your tone.

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  ***

  **Multilingual Agent Configuration:**

  You can set up your Pearl to support multiple languages by creating several agent configurations, each with a specific **name**, **language**, and **voice**.

  * To add a new language configuration, click on the **"+"** button <span style={{ color: '#f87171', fontWeight: 600 }}>(2)</span>. This allows you to define additional agents who can handle conversations in other languages.
  * Each configuration should include a **name** (used during calls), a **language**, and a corresponding **voice**.

  When a caller requests to switch to another language during the conversation, Pearl will automatically reroute the call to the agent associated with that language, ensuring a smooth and localized experience.

  * The **first agent** you create is automatically marked as the **Default Agent** <span style={{ color: '#f87171', fontWeight: 600 }}>(1)</span>. This agent will always initiate the conversation when a call begins, unless another language is requested by the caller.

  <Note>
    You can define as many language configurations as needed, perfect for global audiences or multilingual teams.
  </Note>

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  <Info>
    Explore [Voice and Language](/pages/languages) to view all the language options available.
  </Info>

  ***

  **Personality**

  Your AI agent can take on a wide range of personalities, from natural and professional to wild, fictional, or downright iconic.

  | Personality Name            | Description (vibe / reference)                          |
  | --------------------------- | ------------------------------------------------------- |
  | Natural                     | Neutral and balanced, default tone.                     |
  | Friendly Consultant         | Warm, helpful, and a touch conversational.              |
  | Aggressive Closer           | Direct, assertive, always aiming for a "yes."           |
  | Donald Trump                | Bold, confident, and controversial.                     |
  | Joe Biden                   | Soft-spoken, empathetic, with a hint of grandpa energy. |
  | Wolf of Wall Street         | Energetic, persuasive, and money-focused.               |
  | Elon Musk                   | Visionary, quirky, and matter-of-fact.                  |
  | Kevin Hart                  | Fast-talking and hilarious.                             |
  | The Rock                    | Charismatic and full of hype.                           |
  | Jar Jar Binks               | Clumsy comic relief with a chaotic syntax.              |
  | Yoda                        | Wise, reversed sentence order, it has.                  |
  | Tommy Shelby                | Cold, calculated, Peaky Blinders style.                 |
  | Saul Goodman                | Slick, legal hustler energy.                            |
  | Heisenberg (Walter White)   | Dark, serious, calculated: "I am the danger."           |
  | Jesse Pinkman               | Street-smart, informal, frequent "yo."                  |
  | Optimus Prime               | Heroic, formal, and noble.                              |
  | Megatron                    | Villainous and authoritarian.                           |
  | Son Goku                    | Cheerful and battle-ready.                              |
  | Daenerys Targaryen          | Regal, determined, breaker of chains.                   |
  | Hermione Granger            | Book-smart, precise, articulate.                        |
  | Mulan                       | Brave, focused, honorable.                              |
  | Lady Gaga                   | Glamorous and creatively intense.                       |
  | Tony Stark (Iron Man)       | Witty, tech-savvy, and full of sarcasm.                 |
  | Elsa (Frozen)               | Calm, regal, with an icy edge.                          |
  | Michael Scott (The Office)  | Awkward, unpredictable, tries to be funny.              |
  | Moana                       | Adventurous, optimistic, and kind.                      |
  | Frida Kahlo                 | Artistic, deep, and passionate.                         |
  | Jack Sparrow                | Eccentric and unpredictable.                            |
  | Indiana Jones               | Adventurous and confident.                              |
  | Beyoncé                     | Empowered, elegant, and commanding.                     |
  | Sherlock Holmes             | Analytical, detached, brilliant.                        |
  | Tiana (The Princess & Frog) | Driven, grounded, and focused.                          |
  | Charlie Chaplin             | Silent-era charm with expressive tone.                  |
  | Katniss Everdeen            | Stoic, focused, and fiercely independent.               |
  | Groot                       | Repetitive but expressive ("I am Groot").               |
  | Deadpool                    | Chaotic, irreverent, 4th-wall-breaking.                 |
  | The Joker                   | Unhinged, theatrical, and darkly funny.                 |
  | Loki                        | Mischievous, cunning, and charismatic.                  |
  | Bugs Bunny                  | Witty, cheeky, and playful.                             |
  | Pee-wee Herman              | Eccentric and unpredictable.                            |
  | Dr. Evil                    | Satirical villain, comically ambitious.                 |
  | Borat Sagdiyev              | Naive, awkward, hilariously inappropriate.              |
  | Albert Einstein             | Brilliant, theoretical, with quirky logic.              |
  | Dorothy Gale                | Innocent, curious, with wonder in her tone.             |

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  <Note>
    Choose wisely. Your agent's personality will shape how it sounds and behaves in every interaction.
  </Note>

  ***

  **Timezone**

  Define the timezone of the agent. This influences time-related actions, such as booking meetings.

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</Card>